Life and business go hand in hand. How do you feel Zig Ziglar's quote relates to YOUR businesses customer service? … [Read more...]
The Secret of Customer Loyalty Is Customer Experience
What drives customer loyalty? Oracle asked customers what makes a memorable experience that causes them to remain loyal to a brand. Together with amazing statistics and helpful tips, this is a must watch for any business owner. … [Read more...]
Chef stabs man after complaint about service
Police have charged a Sydney chef over the alleged stabbing of a man after he complained about the service at a restaurant in the city's south west. The NSW police reports that five men were at a restaurant on Haldon Street in Lakemba late Sunday night when they complained about the service. An argument ensued at the front counter of the restaurant and a chef allegedly retrieved a long metal skewer from the kitchen and began threatening the men … [Read more...]
40 years on, mobile phones are still pushing consumers' buttons
We all use mobile phones and let’s face it, would be very difficult to run our business properly without one. The first commercially available mobile phone was released in 1983, making mobile phones are a very recent invention. In the year 1990, 12.4 million people worldwide had one. Less than 20 years later, the number of mobile phones worldwide has reached almost 5 billion. Do you remember how life used to be without mobile phones? We used … [Read more...]
Restaurant row goes online after owner gives customer a serve
The debate over customer service in Perth has been renewed after a disgruntled customer posted his email chain with a restaurant owner online. Hadyn Green, a retired police superintendent, was disappointed after waiting more than an hour without receiving his meal or an apology at Northbridge restaurant Positano, but was more shocked with the response from its managing director when he complained via email. To read the full article, please follow … [Read more...]
