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February 22, 2010 by Ava Lucanus

The Cutting Edge

Ava is so passionate about being at the cutting edge of communication skills, that she continually updates her own communication skills as a trainer. She recently attended a three day communication course in Sydney as well as a half day course in Perth where she learnt some new ways to design and deliver training presentations, to encourage deeper, richer learning. … [Read more...]

Filed Under: News Tagged With: article

November 17, 2009 by Ava Lucanus

Edge Wins Business Award

Edge's telephone skills training in Perth proudly took out the top award for Quality Customer Service in the 2009 Belmont Small Business Awards recently. Ava sincerely thanks her loyal clients for their wonderful support in helping her achieve this coveted award . … [Read more...]

Filed Under: News Tagged With: article

October 7, 2009 by Ava Lucanus

Edge Finalist For Award

Edge has been selected as a finalist in the prestigious Belmont Small Business Awards 2009 in the Quality Customer Service category. Edge Director, Ava Lucanus, is absolutely thrilled and delighted with the news and looking forward to frocking up in her finery for the awards presentation night on 14th October. … [Read more...]

Filed Under: News Tagged With: article, panel

October 5, 2009 by Ava Lucanus

Edge Nominated for Award

Edge Communication has been nominated for the prestigious Belmont Small Business Awards 2009 in the Quality Customer Service category. We are very excited and are eagerly awaiting the results. … [Read more...]

Filed Under: News Tagged With: article

August 28, 2009 by Ava Lucanus

Follow us on Twitter

www.twitter.com/AvaLucanus … [Read more...]

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Communication Skills

Communication is the process of sending ideas, thoughts, and feelings, and … Read More

managing-complaining-customers

Exceptional Customer Experiences

Customer experience is the new economy, with latest research revealing; 86% of … Read More

challenging-customers

Managing Challenging Customers

Research indicates that 68% of customers are turned away by the indifferent … Read More

managing-challenging-customers

Telephone Skills

The telephone will often be the first point of contact for your … Read More

corporate sales training

Sales

To attract new customers and stay ahead of the rest requires most businesses to … Read More

corporate-teamwork-training

Effective Teamwork

“People don’t care how much you know until they know how much you care” … Read More

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Edge Communication
PO Box 711
South Fremantle, WA 6162
Australia

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