Albert Einstein once said "It has become appallingly obvious that our technology has exceeded our humanity". I think you'll agree he'd roll over in his grave if he could see the rate that technology has exceeded our humanity in the 21st century. Do all of your staff know how to project a professional, helpful and friendly image when they answer the phone or make a call and that will reflect the true professionalism of your organisation? We … [Read more...]
Staff on the front line for Marketing
Edge Communication have featured in the Western Australia Business News (WABN) with an article called ''Staff on the front line for Marketing''. The article discusses how although many businesses are jumping on the 'social bandwagon' by promoting their businesses through the new must haves like Facebook and Twitter, it is time for them to take a step back and examine their front line staff. To view the full article and see our top 4 tips in … [Read more...]