Walt Disney’s quote here really takes business back to it’s core purpose. To become a successful business, you need to go that extra mile to exceed expectations of your customers. By doing so, your customers will repay you by bringing their friends.
About Ava Lucanus
Ava Lucanus takes a proven, practical and refreshing approach to helping organisations create exceptional customer experiences that align with their brand promise. Drawing upon four decades of knowledge and experience, Ava works with companies Australia wide and is recognized as an authority in her field. Through her company Edge Communication she provides consulting, training and coaching programs for every level within business to fully optimise their relationships.
