Our very own Ava Lucanus has been offering her customer service expertise recently in an article written by James Bull consulting.
The article discusses how many businesses websites are difficult to use and put off customers doing business with them.
“Imagine employing an unfriendly salesperson to stand outside your business and annoy any customers who approach. As crazy as that idea sounds, it’s what many businesses might as well be doing.”
To view the full article, including the expertise of Ava Lucanus, please click here.