An article written by the news.com.au business section discusses how the Vodafone Hutchison Australia’s (VHA) boss has pledged to improve services in an attempt to stop the exodus of customers from the mobile phone company.
According to the article, VHA lost 178,000 customers in the first half of its 2012 financial year! That is a staggering amount to lose. Vodafone have suggested this is due to network faults and poor customer service.
For the full article, click here
Have you had a positive or negative experience with Vodafone’s customer service? If so how do you rate the service you were offered? Leave your comments below.
