Edge Communication has been nominated for the prestigious Belmont Small Business Awards 2009 in the Quality Customer Service category. We are very excited and are eagerly awaiting the results. … [Read more...]
Follow us on Twitter
www.twitter.com/AvaLucanus … [Read more...]
Edge at the cutting edge
Ava Lucanus, Director of Edge Communication continually updates her business and presentation skills, to ensure she stays at the cutting edge of industry practices. Here she is being awarded a certificate for successfully completing a series of business management courses. … [Read more...]
Launch of new website
Edge Telephone is proud to announce the launch of its new website … [Read more...]
Telephone Voiceovers
Ensure your callers have the best impression of your business every time, even when they are on hold or answered by an auto attendant. We can all relate to research showing that customers number one reason for phone rage is being on hold and listening to a robotic, clinical voice telling them what to do. Let Edge help you get it right with a positive and concise, customer friendly script, delivered in a friendly human voice. Edge Telephone … [Read more...]
Use of Telephone Systems
Telephone systems have come a long way since Alexander Bell's first model in 1876. Statistics show that a large number of problems experienced with the handling of phone calls are directly related to lack of training. Let Edge lighten your load, reduce your stress levels and help you make sense of the jargon. Have you had any staff turnover since your phone system was installed? Did you receive basic training or no training and were left with a … [Read more...]
